Luware has won Silver for Best Customer Service at the US Customer Experience Awards 2026, recognized for customer service built natively on Microsoft Teams.
IPC clients now have access to Luware Recording, a cloud-based compliance recording platform for financial services firms.
The list recognizes leading AI solutions for financial services and reinforces Luware's position as a leader in AI-driven compliance recording.
Luware’s sixth Verint partner award since 2018, recognizing their hosting expertise and 16-year track record operating Verint compliance recording.
Luware Nimbus renews its Microsoft M365 certification, ensuring secure customer data handling and seamless integration with Microsoft Teams for efficient contact center operations.
Luware Nimbus wins the 2025 Unified Communications Excellence Award for outstanding solutions in Microsoft Teams by improving collaboration, productivity, and customer service.
Luware modernizes SIX Swiss Exchange's communication with Microsoft Teams-native solutions, enhancing compliance & efficiency while replacing legacy systems.
Smarter financial compliance: Luware Recording’s unique approach is helping businesses detect risk faster and boost efficiency. Find out what sets it apart.
Financial businesses choose Luware for compliance that doesn’t crack under pressure. Find out what sets us apart—and what a donkey has to do with it.
Learn what makes us stand out and how we enable financial institutions to focus on their core business while staying compliant.
Doug Green, Publisher of Technology Reseller News, sat down with James Cadman, Chief Customer Officer at Luware, to explore how organizations can modernize customer engagement and contact center operations in an era of digital transformation.
Microsoft Teams-native call management and recording replace legacy systems while preserving long-term auditability.
SIX Swiss Exchange has overhauled its call management and compliance recording by moving to Luware's cloud-based tools, which run natively on Microsoft Teams.
Luware, a leading provider of customer service and compliance recording solutions, today announced that SIX Swiss Exchange has modernized its call management and compliance recording operations using Luware Nimbus and Luware Recording.
Luware announced that SIX Swiss Exchange has modernized its call management and compliance recording operations using Luware Nimbus and Luware Recording. The move replaces their legacy systems.
Microsoft Teams-native call management and recording replace legacy systems while preserving long-term auditability.
Luware, a leading provider of customer service and compliance recording solutions, announced that SIX Swiss Exchange has modernized its call management and compliance recording operations using Luware Nimbus and Luware Recording.
Luware, a leading provider of customer service and compliance recording solutions, today announced that SIX Swiss Exchange has modernized its call management and compliance recording operations using Luware Nimbus and Luware Recording.
By Alexander Grafetsberger, Chief Business Officer, Luware
By David Fischer, Chief Sales Officer, Luware
By David Fischer, Chief Sales Officer, Luware
By Alexander Grafetsberger, Chief Business Officer, Luware
Luware which specializes in customer service and CX solutions built natively on Microsoft Teams, has announced the upcoming launch of the Luware Nimbus Companion.
Luware is launching the Luware Nimbus Companion, a communication and productivity upgrade to Luware Nimbus that includes an intelligent AI orchestration layer.
Luware Nimbus Companion provides advanced analytics and AI insights.
Luware, a leading provider of customer service and CX solutions built natively on Microsoft Teams, today announced the upcoming launch of the Luware Nimbus Companion.
Luware, a leading provider of customer service and CX solutions built natively on Microsoft Teams, today announced the upcoming launch of the Luware Nimbus Companion.
Luware has announced a new AI-driven orchestration layer designed for users of Microsoft Teams.
Luware announced the launch of the Luware Nimbus Companion, a communication and productivity upgrade that extends the capabilities of Luware Nimbus.
Join host Marc Sumner in the studio with James Cadman, Chief Customer Officer at Luware, for an in-depth conversation about his journey from cold-calling double glazing sales at 16 to leading global customer success in a fast-growing business.
In uncertain economic times, survival isn’t guaranteed; it's earned. As inflation rises and markets tighten, businesses are forced to re-evaluate their priorities. One area emerging as a powerful differentiator is customer service.
By Joshua Wood, Director of Technical Operations at Luware
Kent County Council has significantly improved the efficiency and responsiveness of its pension department by deploying Luware Nimbus, a cutting-edge contact centre solution designed to integrate seamlessly with Microsoft Teams.
