Recognition reinforces Luware's position as a leader in AI-driven compliance recording for global financial services, with deployments at SIX and Swiss Re.
Zurich, Switzerland and London, UK—16 June 2026—Luware, a leading provider of multi-platform compliance recording and native Microsoft Teams contact center solutions, today announced that Luware Recording has been listed in the AIFinTech100 by FinTech Global for the second consecutive year. The annual list recognizes the world's most innovative AI solutions for financial services.
Compliance recording for regulated financial institutions
Luware Recording is a cloud-native compliance recording solution built for regulated organizations. It captures voice, video, chat, and screen communications across multiple communications platforms such as Microsoft Teams, Zoom, trader voice, and mobile channels. Designed to support MiFID II, FINMA, FCA, and Dodd-Frank requirements, all recordings are centralized in a single searchable interface for fast retrieval during audits.
Built-in AI speech analytics run continuously across all recorded communications. Bots automatically detect conduct risk, generate meeting summaries, and produce persona-based call reviews for compliance teams, relationship managers, and operations. The solution delivers private, explainable AI with deployment flexibility across cloud, on-premises, or hybrid environments to meet data residency requirements.
"Being named in the AIFinTech100 for a second year is a clear signal that we are executing consistently on what regulated financial institutions need from compliance recording,” says Alexander Grafetsberger, Chief Business Officer of Luware Recording. “Customers like SIX and Swiss Re rely on Luware Recording in environments where regulatory pressure is constant and failure is not an option."
About the AIFinTech100
The AIFinTech100 is an annual report published by FinTech Global, identifying the 100 most innovative AI solution providers serving the financial services industry. The 2026 cohort this year was selected from over 2,000 companies evaluated by a panel of industry analysts and FinTech experts.
About Luware
Luware is a leading SaaS provider of digital communication technology, specializing in innovative solutions for Microsoft Teams and beyond. With headquarters in Zurich and operations across Europe and North America, the company provides cloud-based contact center and compliance recording solutions.
Luware offers two key solutions for modern communication. Luware Nimbus, the contact center software for Microsoft Teams, enables efficient processing of customer requests through intelligent task routing, workflow management, and detailed analyses. In addition, Luware Recording offers a fully managed cloud recording solution for multiple platforms, which helps companies to ensure compliance with legal regulations while using modern communication technologies.
These solutions integrate seamlessly with existing IT infrastructures, offering customers numerous advantages, including reduced training times, lower IT costs, and hardware savings.
