About Luware

We Simplify Customer Service

Manage customer inquiries efficiently with our cloud-based solutions. From omnichannel contact Center capabilities to compliance recording - we deliver robust services to meet your organization's needs.

Offices in 5 Countries

GEN_general_icon-white-user_133x133

 

HQ in Zurich

GEN_general_icon-white-location_133x133

 

Microsoft Partner

GEN_general_icon-white-teams_133x133

 

Why We Do, What We Do

Make every customer interaction count. Turn customer service into relationships.

At Luware we believe that every customer interaction, is an opportunity to create value. That's why we strive to simplify customer service operations, so you can focus on creating meaningful interactions and building lasting relationships. That’s why we are providing smart software services for customer centric communication.

GEN_about_luware-podcast_2560x1440

Trusted by 1000+ Businesses

LUW_Refcases_vontobel-logo
LUW_Refcases_chl-logo
LUW_Refcases_ubs-logo
LUW_Refcases_mobiliar-logo
LUW_Refcases_swissre-logo
LUW_Refcases_wuerth-logo
LUW_Refcases_kbc-logo

Our Story

The Beginning

Growth

CIRCLE ARROW SOUTH CIRCLE ARROW SOUTH2

Milestones

CIRCLE ARROW SOUTH CIRCLE ARROW SOUTH2

New Beginnings

CIRCLE ARROW SOUTH CIRCLE ARROW SOUTH2
Luware-founder_Philipp-Beck_Michael-Jakob_web

The Beginning

Founding (2010)

Proof of Concept

First Customer

GEN_about_aerial-group-shot_2560x1440

Growth

Loyal Customer

Organic Growth

International Expansion

51a2ce3c57c30a2ca3824af52aa5f683

Milestones

Microsoft Partner of the Year (2012)

Microsoft Gold Partner Status (2012)

Growth and Big Deal (2016)

10-Year Anniversary (2020)

GEN_about_luware-event-presentation_2560x1440

New Beginnings

The Birth of Luware Nimbus (2022)

Today