Luware Nimbus Plans and Pricing

 

Flexible Licensing To Fit Your Needs

 

Luware Nimbus follows a modular and flexible licensing structure that makes it easy to staff and scale your contact center operations.

Adds extensive telephony and workflow functionalities.
Licensed per service
Adds basic contact center functionalities.
Licensed per service
For large-scale contact centers.
Licensed per user
Employee tools
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Teams for taking calls
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Current calls in queue
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Outbound service calls
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After call work
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Work profile
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Assistant
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Persistent RONA state
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Workflow
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Workflow editor
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Announcements
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Text to speech announcements
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Music on hold
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IVR/Auto attendant
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Transfer
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Collect Information
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Check Available Users
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Check Queue Position
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Save to parameter
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Routing decisions
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IVR/Auto attendant
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Opening hours
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Service availability
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Parameter based
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Skill based
Distribution Priority
Distribution
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Longest idle / fair queue
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Simultaneous ring/broadcast
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Employee presence
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Interactive queuing
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Call picking
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Skill category
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Skill level
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Distribution Policies
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Context
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Customer Information
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Power Automate integration
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Website/CRM screen-pop
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Reporting
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Power BI
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Personal dashboard
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Wallboards
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Service reporting (real-time)
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Codes
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Tags
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Selected at distribution profile
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After call work
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Service call supervision
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Administration
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Multi-language
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User management in Teams
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Role-based access
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Activate/deactivate users
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Change workflows
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Manage opening hours
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Selected at distribution profile
After call work
Service call supervision
Support
Vector 5
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7am-7pm CET
Vector 5
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24x7
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Try Luware Nimbus
For Free

Contact us for a proof of concept and discover the power of Luware Nimbus with a 30-day risk-free trial.

Where can I purchase Luware Nimbus?

Does my organization need to have Microsoft Teams implemented to use Luware Nimbus?

Does Luware Nimbus work on smartphones and tablets?