Luware Nimbus follows a modular and flexible licensing structure that makes it easy to staff and scale your contact center operations.
Luware Nimbus Plans and Pricing
Flexible Licensing To Fit Your Needs
Licensed per service
Licensed per service
Licensed per user
Teams for taking calls
Current calls in queue
Outbound service calls
After call work
Work profile
Assistant
Persistent RONA state
Workflow editor
Announcements
Text to speech announcements
Music on hold
IVR/Auto attendant
Transfer
Collect Information
Check Available Users
Check Queue Position
Save to parameter
IVR/Auto attendant
Opening hours
Service availability
Parameter based
Skill based
Distribution Priority
Longest idle / fair queue
Simultaneous ring/broadcast
Employee presence
Interactive queuing
Call picking
Skill category
Skill level
Distribution Policies
Customer Information
Power Automate integration
Website/CRM screen-pop
Power BI
Personal dashboard
Wallboards
Service reporting (real-time)
Codes
Tags
Selected at distribution profile
After call work
Service call supervision
Multi-language
User management in Teams
Role-based access
Activate/deactivate users
Change workflows
Manage opening hours
Selected at distribution profile
After call work
Service call supervision
7am-7pm CET
24x7
Contact us for a proof of concept and discover the power of Luware Nimbus with a 30-day risk-free trial.
Where can I purchase Luware Nimbus?
You can get Luware Nimbus through our global network of partners. Our partners are experts in Microsoft Teams and can help you with everything from setup to support.
Does my organization need to have Microsoft Teams implemented to use Luware Nimbus?
To take full advantage of Luware Nimbus, your company will need Microsoft Teams and Microsoft Teams Phone. By leveraging the power of Teams Phone, Luware Nimbus offers a comprehensive contact center solution.
If you require help getting started with Microsoft Teams, our partners are here to assist.
Does Luware Nimbus work on smartphones and tablets?
Yes, Luware Nimbus works seamlessly across all devices with Microsoft Teams, including web browsers.