Luware Nimbus follows a modular and flexible licensing structure that makes it easy to staff and scale your contact center operations.
Our Routing solutions streamline and optimize call handling within Microsoft Teams by intelligently directing incoming calls to the right agents or departments based on predefined rules and criteria.
Our Contact Center solution empowers organizations to manage and optimize customer interactions within Microsoft Teams. They provide advanced features for handling inbound and outbound communications, including intelligent routing, comprehensive reporting, and real-time monitoring.
Adds extensive telephony and workflow functionalities.
Adds basic contact center functionalities.
For large-scale contact centers.
Our Attendant Console is a powerful tool designed for receptionists and operators within Microsoft Teams. It facilitates efficient call handling by providing features like call queuing, routing, and transfer, along with real-time presence information.
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Your current tool.
Licensed per named user
(for 25 users or more).
