Zurich, Switzerland and London, UK—18 June 2025—Luware Recording has been named in the 2025 AIFinTech100 list, a global ranking of the 100 most innovative AI solution providers in financial services. Chosen from over 2,000 entries by a jury of industry experts and analysts, the list places Luware Recording among a select group of technology providers shaping how financial businesses approach digital transformation and compliance.
Luware Recording’s approach to AI-powered compliance
The recognition of Luware Recording in the AIFinTech100 list highlights Luware’s focus on developing AI capabilities tailored to the requirements of regulated financial institutions. Luware Recording uses a privately hosted AI architecture that operates independently of public cloud language models and token-based pricing structures.
Purpose-built for banking and trading floor communications, the solution's AI is trained to recognize the terminology, communication patterns, and voice interactions commonly found in financial markets. This allows organizations to leverage speech analytics, sentiment analysis, and communication insights to support regulatory oversight, risk monitoring, and operational processes.
“By detecting specific keywords such as ‘WhatsApp’ or ‘offline’, for instance, [speech analytics] can help prioritize high-risk interactions for review,” said Alexander Grafetsberger, CBO of Luware Recording, when interviewed by FinTech Global, the organization behind the list. “This allows companies to catch violations faster and more accurately than manual checks, reducing regulatory risk and improving audit readiness.”
Industry recognition for compliance technology innovation
This recognition follows a series of recent industry milestones for Luware Recording, including its inclusion in the RegTech100 list in 2024 and receipt of the Verint Technical Excellence in Financial Compliance Award. These recognitions reflect the company's continued focus on developing compliance recording and monitoring technologies for financial services organizations.
About Luware
Luware is a leading SaaS provider of digital communication technology, specializing in innovative solutions for Microsoft Teams and beyond. With headquarters in Zurich and operations across Europe and North America, the company provides cloud-based contact center and compliance recording solutions.
Luware offers two key solutions for modern communication. Luware Nimbus, the contact center software for Microsoft Teams, enables efficient processing of customer requests through intelligent task routing, workflow management, and detailed analyses. In addition, Luware Recording offers a fully managed cloud recording solution for multiple platforms, which helps companies to ensure compliance with legal regulations while using modern communication technologies.
These solutions integrate seamlessly with existing IT infrastructures, offering customers numerous advantages, including reduced training times, lower IT costs, and hardware savings.
