Luware Support

Get help and support for Luware products and services.

Knowledge Base

A complete guide to Luware solutions, including detailed technical documentation and helpful resources.

Helpdesk

If you can’t find the answers to your problem in the Knowledge Base, you can submit a ticket to our Customer Success team.

Disclaimer: We only process tickets for direct customers. If you purchased Luware Nimbus through one of our partners, please submit your ticket through the appropriate partner channel. For more details on the Luware Nimbus Cloud Service, we invite you to download the white paper below.

In urgent cases, you can also reach us by phone: +41 58 404 28 07 | +49 711 8998 9621 | +44 20 3300 2751

Download Luware Nimbus Cloud Service Description White Paper


Find out more about the support and service levels of the Luware Nimbus platform.