Elevate Compliance Efforts with Advanced Conversation Recording Technology to Prevent Misconduct
Empower your organization with proactive misconduct identification and compliance assurance. Leverage Luware Recording's data analysis tools to seamlessly correlate information and preempt misconduct risks before they escalate into critical incidents
Protect Your Business from Non-Compliance and Misconduct with Proactive Measures
Enhance misconduct detection and prevention by leveraging Luware Recording to streamline data analysis across your organization's operations. Captrue and store conversations from diverse communication platforms – from Microsoft Teams to Trader Voice – and employ intelligent voice solutions to track behavioral shifts and and risk profiles. Empower your risk management team with actionable insights for proactive misconduct mitigation, moving beyond reactive incident identification.
Securely capture, store and analyze conversations
Keep a comprehensive record of all your conversations in one easy-to-use platform.
Identify Conduct Risk Patterns
Proactively avoid misconduct in conversations by monitoring specific keywords, tracking sentiment, and training AI bots.
Ensure Compliance
Connect the dots between compliance and misconduct and use deep data to improve your risk management.
Detect and Avoid Misconduct With These Features
((Button: Discover more Features))
Keyword Tracking
- Identify and monitor keywords associated with risky activity
- Monitor conversations and transactions against keywords
- Proactively identify potential instances of fraudulent behavior
Sentiment Analysis
- Detect emotions such as frustration, happiness, or satisfaction
- Identify suspicious or unusual behavior
- Investigate inconsistencies to identify conduct risk
Topic Identification
- Identify common topics in conversations
- Automatically group transcripts by topics
- Quickly find the moments when specific topics were discussed
Mitigating Conduct Risk: Luware Recording's Impact on Highly Regulated Organizations
Swiss Re Relies on Fully Managed Cloud Compliance Recording
Learn why one of our customers, Swiss Re, relies on Luware's fully managed cloud compliance recording solution.
KBC: A Long-Term Relationship Built on Trust and Openness
To adhere to financial regulations such as MiFID, KBC records over a million calls per month with Luware Recording.
The South Dublin County Council gains flexibility through innovation
The Council digitalized its telephony system to offer a more flexible way of working for its employees.
Connect the Dots With Cutting-Edge Compliance Recording Technology
Luware Recording leverages Verint’s cutting-edge compliance recording technology and harnesses the latest artificial intelligence innovations. This allows you to reduce your conduct risk with a secure, data-driven AI system meticulously trained on two decades of customer engagement data.