Attendant Console for Microsoft Teams

Turn every call into a positive experience — support your team with an attendant console for effortless call management.

The Luware attendant console allows you to instantly identify callers, check colleague availability, and to transfer them to the right person with just one click.

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Benefits of Using an Attendant Console

Take control of incoming calls and elevate the customer experience.

Impress From the First Ring

Greet callers by name, access colleague information, and facilitate smooth transfers, creating a professional first impression.

Efficiently Route Calls

See caller ID, check colleague availability, and transfer calls with an intuitive dashboard.

Boost Productivity

Boost customer satisfaction with a centralized view of calls. Empower your team to resolve issues faster with minimal training.

Scale Up

The Attendant Console adapts to your organization's needs: Luware Nimbus is making it easy to add features and capacity as you grow.

Maximize the Power of Microsoft Teams Calls: Attendant Console Features

Discover how the Luware Attendant Console transforms your receptionist experience and elevates customer service in the video below.

Or would you prefer to experience the features live in action?

Explore the Attendant Console Functionality

Caller ID & Quick Actions

Intuitive Call Dispatching

Integrated Contacts & Directory

Productivity Tools & Calendar Integration

Powerful Integrations & Functionality

Solve Call Management Challenges

Why Your Business Needs an Attendant Console

In essence, if your company is experiencing any of these issues, it's a strong sign you might benefit from an attendant console to improve your daily business.

Stop Dropped Calls, Missed Opportunities and Frustrated Customers

If calls are going unanswered or reaching the wrong departments, it leads to missed opportunities and frustrated customers. An attendant console with features like call routing based on caller ID or department designation ensures calls reach the right person quickly.

Help Overwhelmed Receptionists Handle High Call Volumes

In offices with high call volume, receptionists can become overwhelmed, leading to longer wait times and dropped calls. An attendant console streamlines call handling by allowing them to manage multiple calls efficiently.

Prevent Unprofessional First Impression Because of Uninformed Staff

When calls get directed to the wrong people or there's a lack of information about callers, it creates a negative first impression. Our attendant consoles with directory integration allow for personalized greetings and efficient call transfers.

Limited Features Limit Your Business

Basic phone systems lack features like call hold, conferencing, or transferring. The attendant console offers a wider range of functionalities, improving overall call management.

Still Unsure if an Attendant Console Is Your Solution?

Our experts can assess your needs and recommend the best call management solution for you.