Luware Recording: Now Microsoft Certified for Comprehensive Compliance

Luware Recording: Now Microsoft Certified for Comprehensive Compliance

Zurich, Switzerland and London, UK—18.06.24—Luware Recording, Luware's cloud-based compliance recording platform, has achieved Microsoft 365 Certified Compliance Recording Solution status. The certification confirms that Luware Recording has been tested against Microsoft's requirements for compliance recording solutions and meets the standards necessary for integration with Microsoft 365 applications, including Microsoft Teams.

Supporting regulatory compliance within 

Microsoft 365

As organizations increasingly rely on Microsoft Teams and other Microsoft 365 applications for business communications, compliance recording solutions must operate reliably within the Microsoft ecosystem. Luware Recording enables organizations to capture and manage voice, video, meeting, and collaboration communications while maintaining a seamless experience for end users.

Certification through independent validation

Microsoft 365 Certified Compliance Recording Solution status is awarded to solutions that successfully complete Microsoft's certification process, which evaluates integration, security, reliability, interoperability, and operational performance.

The certification confirms that Luware Recording is compatible with Microsoft's compliance recording framework and has met the technical standards required for certified solutions. This includes capabilities for secure data management, access governance, and auditability, supporting organizations with communications recording and oversight requirements.

Commenting on the certification, Alexander Grafetsberger, Chief Business Officer for Recording at Luware, said, "This certification reflects our unwavering dedication to quality and compliance. It demonstrates our commitment to providing solutions that meet and exceed industry standards."

About Luware

Luware is a leading SaaS provider of digital communication technology, specializing in innovative solutions for Microsoft Teams and beyond. With headquarters in Zurich and operations across Europe and North America, the company provides cloud-based contact center and compliance recording solutions.

Luware offers two key solutions for modern communication. Luware Nimbus, the contact center software for Microsoft Teams, enables efficient processing of customer requests through intelligent task routing, workflow management, and detailed analyses. In addition, Luware Recording offers a fully managed cloud recording solution for multiple platforms, which helps companies to ensure compliance with legal regulations while using modern communication technologies.

These solutions integrate seamlessly with existing IT infrastructures, offering customers numerous advantages, including reduced training times, lower IT costs, and hardware savings.