Microsoft Teams is a powerful tool for internal collaboration. But the platform also offers a lot of potential as a contact center.
Swiss Re doesn't take any chances when it comes to compliance recording.
New Nimbus features make it easier to manage organizational complexity.
Our Attendant Console extends Microsoft Teams with a user-optimized interface to transfer calls easily and efficiently.
With Enterprise Routing, you integrate your business tools, automate processes, and manage your call flows to deliver superior customer experiences.
A new mental health service line helps to quickly connect patients to the right employee.
The latest features include presence tracking, new dashboard widgets, and UX updates.
Verint crowned Luware as the Compliance Partner of the Year.
Luware Nimbus has officially been certified as an Extended Contact Center solution for Microsoft Teams.