Your contact center solution becomes truly powerful when it’s integrated into your other systems and when it automates your processes.
Installing a new contact center solution might seem like a daunting, tedious project. But it can be a very simple and quick procedure.
You can now capture and store your recording data in the German Azure cloud.
The best IT helpdesk solution is right in front of you: Microsoft Teams.
With this Luware Nimbus release, you can now manage complex contact center scenarios. These exciting new features help supervisors keep an overview with extensive ...
See the Luware contact center solution in action. Watch the video of our webinar, where we focussed on its capabilities for reporting.
When it comes to the implementation of a clear cloud strategy, Bank Avera is a trendsetter.
For a successful migration, analyze your business's touchpoints over telephony.
You can now complement skill levels with a responsibility and assign responsibility profiles to users.