Multi-Touchpoint Contact Center for Microsoft Teams

Luware Nimbus is the contact center solution for all your customer touchpoints. It is fully integrated into Microsoft Teams, provides a modern workplace for your agents, and creates a superior customer experience.

  • Credit Suisse Logo
  • logo of die Mobiliar in red
  • UBS Logo
  • Wurth logo
Future-proof Contact Center

Increase the flexibility and quality of your service with a solution that uses modern technology, adapts to your needs, and grows with you.

Modern Workplace for Agents

Deliver excellent customer service by empowering staff with information, productivity tools, and real-time insights.

Office 365 Strategy

Make the contact center an integral part of your strategy and fully leverage the Office 365 ecosystem and Power Platform.

Schedule a Demo

See our Contact Center solution for Teams in action.


Rock-Solid Technology

Benefit from state-of-the-art cloud-native technology. Luware Nimbus fully integrates into Teams, leverages the Microsoft ecosystem, and offers powerful integrations.

  • Microsoft-certified
  • Extended Contact Center
  • Integrations to third-party tools

Luware Nimbus Technology

How Luware Nimbus Helps Organizations Like Yours

Join over 500 mid- to large-sized organizations that use Luware Nimbus as their Teams-based contact center solution.

Download Booklet

Need to convince your colleagues to use Luware Nimbus?
Show them our product booklet.


Frequently Asked Questions

Does my organization need to use Microsoft Teams?

Yes, Luware Nimbus was exclusively developed for Microsoft Teams to ensure optimal performance within the platform. Luware Nimbus cannot be integrated with any other Unified Communication platform. If you don’t have Microsoft Teams, but would like to switch to this powerful platform, you can contact one of our partners for help.

Can I select different Nimbus modules and add-ons for different Services?

Absolutely! You can combine the modules and add-ons to perfectly fit various use cases. For example, you might use Advanced Routing for your sales hotline, Enterprise Routing for your IT helpdesk and HR advisory, and the Contact Center for your customer service agents.

Can I do a pilot or Proof of Concept (PoC)?

We offer a paid pilot/PoC for two months (price of the onboarding fee plus the required licenses).

What are Luware’s support hours?

Our general support hours are 7 am – 7 pm CET (Central European (Summer) Time). We also offer Premium Support (24×7).

Can I get a demo?

Of course! Request a demo here and share some details about your challenges and requirements, so that we can arrange a personal online demo tailored to your needs.