What's New: Presence activity is added to portal widgets Replace Input Customer by Input Customer (advanced) New US Cluster Smaller improvements
Want to store your data securely and compliantly in the cloud? Learn why your SaaS provider's location is crucial and how Luware ensures the ...
The Contact Center as a Service (CCaaS) industry is becoming increasingly competitive, with many players vying for dominance. Microsoft's recent entry into this space ...
Overwhelmed by customer emails? Boost agent efficiency and customer satisfaction with AI-powered email analysis. Streamline workflows, improve response times, and handle email floods effortlessly.
Discover how Intelligent Voice and AI speech analytics are transforming regulatory compliance, wealth management, insurance, and surveillance. Learn how Luware Recording's advanced transcription and ...
Learn what exciting updates you can expect. New Features: - Supervision of Outbound Calls - List Outbound Calls Within Dashboards With New Icon - ...
Learn how the new certified connector can enhance your workflow and integration with Luware Nimbus and 3rd Party systems.