Get the customer information you need to handle calls confidently.
Provide better and more personalized customer experiences through caller identification and context information. Whether it’s a direct call to an employee or a service call to your contact center agents, Luware Nimbus provides you with caller information, automation, and a 360° customer view.
Get the customer information you need to handle calls confidently.
All the customer information in one place – Microsoft Teams.
Fully focus on the customer and deliver competent customer service
Instantly see who is calling and get relevant context information.
Get in touch with us to see the solution live in action.
Empower employees with caller identification and important context information about the customers directly inside Teams – for both direct calls and service calls.
Improve your processes through powerful routing. Connect customers to the right agent or service based on attributes such as their location or ticket status.
Empower employees with caller identification and important context information about the customers directly inside Teams – for both direct calls and service calls.
CRM integration is just the start. Explore how you can further improve agent productivity by integrating your business tools.