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Boost your team's productivity with Luware Nimbus, a contact center integration for Microsoft Teams designed to streamline communication and collaboration. In this blog post, ...
To obey with communications compliance, heavily regulated industries are legally required to capture and store all online communications in Microsoft Teams.
With the move to a hybrid workforce, SolutionsPT was faced with the limitations of its existing on-premises PBX.
How mature is AI technology, and what impact will it have on the future of work in the contact center industry?
Find out how to transition from Skype for Business to Teams, what Teams can and cannot do, and how to overcome its limitations.
Microsoft Teams is a powerful tool for internal collaboration. But the platform also offers a lot of potential as a contact center.
Connect Teams to the Public Switched Telephone Network and use it as a proper telephone with a real telephone number that anyone can call.
What is Cloud telephony and what does it have to do with Microsoft Teams?