Luware Customer Success Stories

With Luware Nimbus, Generali Switzerland found an optimal solution for its 350 service lines managed by approximately 750 employees.

Credaris uses Luware Nimbus to quickly and efficiently connect customers with the right agent.

To adhere to financial regulations such as MiFID, KBC records over a million calls per month.

Communicating with customers as quickly and as well as possible is essential for the fast-frowing belgian construction company.

When it comes to the implementation of a clear cloud strategy, Bank Avera is a trendsetter.

Swiss Re doesn't take any chances when it comes to compliance recording.

A new mental health service line helps to quickly connect patients to the right employee.

The Council digitalized its telephony system to offer a more flexible way of working for its employees.

How one of the largest education providers in Wales connected its telephony systems.

To connect its various business units with the public, Emmi relies on Luware Nimbus.

How NetCologne IT Services professionalized its customer service.

Degussa uses a new Digital Bank Shop to personally engage with customers online.

How a contact center solution and voice biometrics work hand in hand.

The swiss retailer for electronics uses skill-based routing to distribute work optimally.

Better, faster, and more competent customer service.

How SERAFE implemented a telephone system and a contact center in the shortest possible time.

Employees use Teams internally as well as for customer calls across the country.

Generali employees have gained mobility to better serve customer.

CREALOGIX optimized customer interaction with Microsoft Teams.

The Federal Government uses Luware solutions to simplify its communication with citizens.

The Swiss bank Valiant modernized its telephone infrastructure and customer service.

Lucerne, one of Switzerland's most beautiful cities, Lucerne, shifts towards a new way of working together.

The majority of customers of the Würth Group still prefer contacting them via telephone.

Luware's products facilitate internal communications at UBS.