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Learn how we’ve helped organizations like yours to communicate better.

KBC: Trust and Openness

To adhere to financial regulations such as MiFID, KBC records over a million calls per month.

B&R Bouwgroep Relies on Modern Telecommunications Solutions

Communicating with customers as quickly and as well as possible is essential for the fast-frowing belgian construction company.

Bank Avera: Cloud Pioneer in the Regulated Swiss Financial Industry

When it comes to the implementation of a clear cloud strategy, Bank Avera is a trendsetter.

Swiss Re Relies on Fully-managed Cloud Compliance Recording

Swiss Re doesn't take any chances when it comes to compliance recording.

How an NHS Trust Saved £4.7 Million

A new mental health service line helps to quickly connect patients to the right employee.

The South Dublin County Council Gains Flexibility Through Innovation

The Council digitalized its telephony system to offer a more flexible way of working for its employees.

Connecting Telephony Systems at the NPTC Group

How one of the largest education providers in Wales connected its telephony systems.

Emmi Uses Luware Nimbus to Link Together Business Units

To connect its various business units with the public, Emmi relies on Luware Nimbus.

Netcologne IT Services Gains Insights Into Customer Behavior

How NetCologne IT Services professionalized its customer service.

Degussa Bank Creates Digital Proximity

Degussa uses a new Digital Bank Shop to personally engage with customers online.

Migros Bank Uses Voice Recognition in the Contact Center

How a contact center solution and voice biometrics work hand in hand.

Fust connects customers with LUCS to the right employee

How Fust Connects Customers to the Right Employee

The swiss retailer for electronics uses skill-based routing to distribute work optimally.

Contact Center agent at Mobiliar

24/7 Customer Proximity At Mobiliar

Better, faster, and more competent customer service.

Serafe contact centre

SERAFE Implements Communication Solution

How SERAFE implemented a telephone system and a contact center in the shortest possible time.

Synamedia ref case Luware

Cross-border Customer Service With Microsoft Teams at Synamedia

Employees use Teams internally as well as for customer calls across the country.

Generali compliance recording

Seamlessly Integrated Contact Center Solution at Generali

Generali employees have gained mobility to better serve customer.

Microsoft Teams great for customer service

Crealogix: Using Microsoft Teams for Customer Service

CREALOGIX optimized customer interaction with Microsoft Teams.

Luware Wins Swiss Federal Government as a Customer

The Federal Government uses Luware solutions to simplify its communication with citizens.

Valiant ref case

Optimized Service and Satisfied Customers at Valiant

The Swiss bank Valiant modernized its telephone infrastructure and customer service.

The City of Lucerne Counts on LUCS and TeamManager

Lucerne, one of Switzerland's most beautiful cities, Lucerne, shifts towards a new way of working together.

Wurth Gruppe Luware

Würth Chooses LUCS for Their Contact Center

The majority of customers of the Würth Group still prefer contacting them via telephone.

SAP building

SAP Gains Efficiency With LUCS

SAP freed up 20% of employees' time by outsourcing infrastructure.

UBS Increases Reachability

Luware's products facilitate internal communications at UBS.

Cedit Suisse Luware

Credit Suisse Creates Seamless Customer Experience

How digitalization is bringing Credit Suisse closer to the customer.

Solutions for All Kinds of Organizations