Effectively detect and avoid misconduct by connecting the dots across your organization’s activities with Luware Recording. Capture and store conversations from all your communication channels – from Microsoft Teams to Trader Voice – and use intelligent voice solutions to monitor and detect changes in behavior, and risk profiles. By empowering your risk management team with this data, you can proactively prevent misconduct and go beyond simply detecting past incidents.
Keep a comprehensive record of all your conversations in one easy-to-use platform.
Proactively avoid misconduct in conversations by monitoring specific keywords, tracking sentiment, and training AI bots.
Connect the dots between compliance and misconduct and use deep data to improve your risk management.
"We need a trustworthy, scalable, and efficient recording solution to meet our stringent regulatory requirements and contractual commitments for quality control. We decided to go with the fully managed service from Luware because experts know how to do it best." - Daniel Steinmann, Swiss Re
"Luware has all the right security measures in place so that our calls can’t get intercepted on Microsoft Teams." – Christoph Ruys, KBC
Luware Recording leverages Verint’s cutting-edge compliance recording technology and harnesses the latest artificial intelligence innovations. This allows you to reduce your conduct risk with a secure, data-driven AI system meticulously trained on two decades of customer engagement data.
Share your story with us, and let our expert team help you effectively manage conduct risk.
