Stories, updates & customer service trends

Steer your entire business, including customer service, in Microsoft Teams and tap into the full power of the platform.

Please join us in warmly welcoming our 100th Luwarian!

Status: 90% complete. We are only one step away from being completely certified for our Extended Contact Center solution for Microsoft Teams.

There are different methods to integrate a contact center solution with Teams. We shed light into the various approaches and how they benefit customers.

We value and respect all our customers, partners, and employees no matter their gender, sexual orientation, or race.

In a microservice architecture, the functionality is divided into loosely coupled autonomous subsystems, where each subsystem is assigned a certain business functionality.