Stories, updates & customer service trends

If you want to excel your customer engagement, the Call & Contact Centre Expo is the place to be.

Listen to James and David discuss the release of the new Luware Nimbus Contact Center.

Instead of simply rebuilding old solutions with newer technologies, we reimagined the contact center.

The Contact Center fully integrates customer service into Microsoft Teams, and facilitates intelligent enterprise interaction management.

Automatic Call Distributors are the heart of contact centers and allow organizations to manage high call volumes through an optimal utilization of human resources.

Not another dull product description.