Cloud Compliance Recording, Archive, and Analytics

Securely record and analyze all your conversations across multiple platforms to meet regulatory requirements and gain valuable business intelligence with Luware Recording.

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Boost business outcomes with Luware Recording

Achieve more than just compliance: Luware Recording helps you unlock business insights, improve performance, and support smarter decision-making across your organization.

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AI-powered compliance monitoring as a service

Luware Recording empowers your organization to ensure seamless compliance with key regulations such as MiFID II, FINMA, Dodd-Frank, the German Securities Trading Act (WpHG), the Austrian Banking Act (BWG), and the Market Abuse Regulation (MAR), while also meeting critical data protection obligations under DORA, GDPR, and FADP.

With certified integrations across multiple communication modalities, the platform enables you to effortlessly capture, archive, and analyze communication data in a single, unified environment.

Advanced Speech Analytics powered by Intelligent Voice provides deeper insights, while full data sovereignty ensures you stay in control at all times.

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Simplify IT budgets without hidden AI costs

Luware Recording is a fully managed service licensed on a per user basis, with Speech Analytics using Luware's own infrastructure. This ensures predictable costs without unexpected cloud-related charges.

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Eliminate operational overheads

Managing legacy capture and archive systems often demands significant resources and a dedicated team. With decades of expertise in operating compliance recording environments, Luware Recording streamlines this process, allowing you to focus on your core business priorities.

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Scale flexibly

Luware Recording is designed to adapt to your specific requirements, ensuring efficient compliance as you scale. Even if you switch communication platforms, there is no need to change your capture provider.

Overview of key facts:

SOC II accredited & M365 certified

99.99% availability guaranteed

3,000,000 captured records a month

Seamless integration with your existing systems

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With Luware Recording, multiple communication platforms can be seamlessly integrated into a single, unified interface. Choose a data storage location that aligns with your business needs and leverage our APIs to unlock valuable insights through our advanced Speech Analytics platform.

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Safeguard your data with stringent security

Your security is our priority. Our information security policies are rigorously reviewed and updated to protect your access, data, and business continuity.

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Security

Security measures are our top priority. That’s why we are Microsoft 365, ISO 9001, and ISO 27001 certified, and SOC 2 Type II attested.

Authentication

Luware Recording protects your data with multi-factor authentication powered by Azure Entra ID, which utilizes trusted, industry-standard authentication flows to ensure the highest level of security.

Reliability

Luware Recording maintains an impressive 99.99% uptime and employs rigorous measures to ensure uninterrupted business continuity.

How it works

Discover the key features of Luware Recording in less than 2 minutes.

Want a closer look?

Book a Demo

Pricing & packages

Luware Recording offers a flexible and scalable pricing model designed to grow with your business.

Compliance Plus

Capture and Archive, advanced compliance features, and AI-powered Speech Transcription

£ 20

Starting from | Licensed per user per month

Request a Quote

AI Speech Analytics

Analysis of recorded calls, automatic transcription, sentiment analysis, and more

£ 8

Starting from | Licensed per user per month

Learn More

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Talk to an Expert

Add-ons to complete your setup

Secure APIs

Enable integration with third-party applications.

Hybrid capture

Capture and archive on-premises communication platforms in the Luware cloud.

Mobile providers

Capture and archive mobile voice via supported mobile phone providers.

Teams chat & files

Capture and archive your Microsoft Teams instant message communication.

What our customers say

Explore real-world success stories to see how organizations like yours are using Luware Recording to elevate their business operations and stay compliant.

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"We need a trustworthy, scalable, and efficient recording solution to meet our stringent regulatory requirements and contractual commitments for quality control. We decided to go with the fully managed service from Luware because experts know how to do it best."

Daniel Steinmann
Swiss Re

Read Full Case Study

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"With the experienced and trustworthy Recording Team, we were able to create a robust compliance recording solution for Microsoft Teams. We appreciated the openness of Luware to discuss security questions and the willingness to find solutions for any concerns."

Christoph Ruys
KBC

Read Full Case Study

Tailored solutions for evolving compliance demands

Luware Recording is delivered on a subscription basis, which means there are no high upfront costs. Our expert engineers make sure the software is always up to date, so you don't have to worry about maintenance. They also provide remote configuration support to align the fast setup with your unique requirements.

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To match your business needs, Luware Recording offers the flexibility to choose the operational model that works best for your organization:

Multi-tenant

Achieve economies of scale and easy onboarding using our shared platform with logical segregation.

Private tenant

Select your deployment region and achieve absolute data segregation while enjoying operational cost reductions from a fully managed service.

Book a Demo

Talk to an expert today to learn how Luware Recording can support your organization.

What you can expect:

Review your current compliance setup
Discover tailored strategies to close compliance gaps and simplify your workflows with Luware Recording
Have your questions about data hosting, backups, threat prevention, or Speech Analytics answered

Expert insights & industry news

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