Tailored to your needs: Discover our secure and scalable recording solutions

Whether you need call insights for training purposes or require a compliance recording solution to adhere to complex regulatory demands, we have the right recording solution for you.

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  • UBS Logo
Secure

All recordings are securely encrypted to industry standards.

Scalable

The solution runs on the Microsoft Azure Cloud and scales to demand.

Service

Highly qualified compliance engineers will ensure a smooth deployment.

Double the expertise: Profit from our partnership with Verint

Since 2014 we have fostered a strong relationship with Verint, a global leader in security and intelligence mining software. As one of their biggest partners, we combine their top of the range recording solutions with our expertise in compliance engineering and fully managed SaaS solutions to provide you with tailormade solutions that fit your needs.

Choose your hosting model

Pick the hosting model that best suits your recording system. You decide whether you want a fully managed service or if you would rather host Luware Recording yourself.

Multi-tenant SaaS

Full service including management and hosting in the Azure cloud. Only available for Microsoft Teams.

Private-tenant SaaS

Fully managed service in the cloud or on-premise. Available for Teams and cloud accessible platforms

Host it yourself

For on-premise platforms such as Skype for Business, certain trader floors and turrets. Only available for Enterprise Recording.

Learn more about our recording solutions

We will help you find the recording solution that best suits your needs.

Uncensored customer feedback

  • Verint and their global partner Luware were a clear choice for CHL; delivering a call recording solution whilst offering the flexibility of cloud-based delivery alongside a tight integration with Microsoft Teams.
    Andrew Parker, Head of Technology at Capital Home Loans
  • We are excited about our continued collaboration with Verint, Microsoft and Luware. […] As our teams are increasingly comprised of remote workers who are frequently dispersed around the globe, a flexible collaboration platform is essential — as is the assurance that we are in compliance with our industry’s regulatory requirements.
    Gregory Hawkins, Global Lead for Microsoft Teams at UBS
  • Relying on this secure integration, businesses can adopt or transition to Teams in a compliant manner, address the need for undisrupted collaboration, and efficiently support regulatory policies for recordkeeping, communication surveillance, data protection, reporting and eDiscovery.
    John Bourne, senior vice president, global channels and alliances at Verint
  • To meet the requirements from Mifid II/Financial Compliance Recording for the Digital Bank-Shop, we implemented Luware Recording, which is certified for Microsoft Teams. This proved to be a groundbreaking choice, as Luware Recording can record all communication platforms and channels, allowing us to continue relying on this solution even with the introduction of ACS.
    Axel Schardt, Degussa Bank