Comparing Luware Nimbus to Dynamics 365 CS is like comparing apples to oranges. Both have their justification.
Listen to James and David discuss the release of the new Luware Nimbus Contact Center.
The Contact Center fully integrates customer service into Microsoft Teams, and facilitates intelligent enterprise interaction management.
Automatic Call Distributors are the heart of contact centers and allow organizations to manage high call volumes through an optimal utilization of human resources.
Not another dull product description.
In this episode of The Melting Pot, James and Sylvia give you insights into the Nimbus onboarding process.
Only launched in January with the first solutions for call queuing and routing, Nimbus is already proving to be a great success.
How they act and speak influences the experience that the people calling into the business have.
Transition from cost to profit center by empowering your employees with the right tools and giving them ownership of customer service.