Luware Recording Wins Verint Technical Excellence in Financial Compliance Award
Financial businesses choose Luware for compliance that doesn’t crack under pressure. Find out what sets us apart—and what a donkey has to do with it.

We’re proud to announce that Luware Recording has won the Verint Technical Excellence in Financial Compliance Award at this year’s Verint Partner Summit in Málaga!
While we are charmed by the little wooden horse we were handed—affectionately dubbed “the Donkey” by some—, this award is more than a quirky statue. It’s a powerful endorsement of Luware’s technical leadership in financial compliance.
Our cloud-hosted solution is trusted by top-tier banks and financial institutions to meet ever-evolving global regulatory requirements. This recognition reflects the precision, resilience, and reliability our customers depend on every day.
Why this matters for financial leaders
Financial leaders know that compliance isn’t just a checkbox—it’s a strategic priority. Winning this award highlights what makes Luware Recording the best choice for many financial businesses:
- Robust cloud architecture: built for scalability, security, and performance.
- Confident compliance: designed to meet MiFID II, Dodd-Frank, MAR, DORA, and other regulations.
- Seamless integration: One powerful, AI-powered platform to effortlessly capture, archive, and analyze communication data.
- Quality at every step: from 99,99% SLA to 24/7 support.
- Project delivery excellence: smooth, tailored onboarding.
The teams behind the fintech
This achievement wouldn’t have been possible without the brilliance and dedication of our Compliance Engineering and Cloud Operations teams. They’ve made this award-winning solution what it is today. Thank you for your passion and relentless drive.
Your strategic ally in financial compliance
With Luware Recording, you’re not just getting access to software. You’re choosing a strategic partner who delivers robust compliance, now and into the future: As a five-time Verint award winner, we bring the proven expertise and reliability needed to stay ahead of evolving compliance demands.
And yes: We’ll proudly display the "Donkey" 🐴 in our office.
About the author
Alexander Grafetsberger is the Managing Director of Luware UK and the VP of Luware Recording. His deep knowledge of technology and keen understanding of customer-specific business needs has been instrumental in shaping Luware’s contact center and recording solutions.
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