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We’re proud to announce that Luware Recording has won the Verint Technical Excellence in Financial Compliance Award at this year’s Verint Partner Summit in Málaga!
While we are charmed by the little wooden horse we were handed—affectionately dubbed “the Donkey” by some—, this award is more than a quirky statue. It’s a powerful endorsement of Luware’s technical leadership in financial compliance.
Our cloud-hosted solution is trusted by top-tier banks and financial institutions to meet ever-evolving global regulatory requirements. This recognition reflects the precision, resilience, and reliability our customers depend on every day.
Financial leaders know that compliance isn’t just a checkbox—it’s a strategic priority. Winning this award highlights what makes Luware Recording the best choice for many financial businesses:
This achievement wouldn’t have been possible without the brilliance and dedication of our Compliance Engineering and Cloud Operations teams. They’ve made this award-winning solution what it is today. Thank you for your passion and relentless drive.
With Luware Recording, you’re not just getting access to software. You’re choosing a strategic partner who delivers robust compliance, now and into the future: As a five-time Verint award winner, we bring the proven expertise and reliability needed to stay ahead of evolving compliance demands.
And yes: We’ll proudly display the "Donkey" 🐴 in our office.

Alexander Grafetsberger is the Managing Director of Luware UK and the VP of Luware Recording. His deep knowledge of technology and keen understanding of customer-specific business needs has been instrumental in shaping Luware’s contact center and recording solutions.
Alexander Grafetsberger is the Managing Director of Luware UK and the VP of Luware Recording. His deep knowledge of technology and keen understanding of customer-specific business needs has been instrumental in shaping Luware’s contact center and recording solutions.
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Reduce your compliance workload with a Microsoft-certified compliance recording solution that keeps your recordings secure. Read to learn more!
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