Reliable and Robust Cloud Compliance Recording and Analytics

With Luware’s comprehensive and fully managed cloud recording solution, you can rest assured that your conversations across all platforms – from Microsoft Teams to Trader Voice – are securely recorded to meet regulatory requirements.

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Luware Recording's All-in-One Compliance Recording Solution

Closes Compliance Gaps

Streamlines compliance across multiple communication platforms

Turns recordings into valuable insights

Close the Compliance Gap

Don’t let compliance regulations like GDPR, Dodd-Frank, or MiFID II stop you from using the tools you need to succeed. With Luware Recording, you can leverage modern communication channels, such as Microsoft Teams and Zoom, and remain confident in your compliance.

Luware Recording combines Verint’s state-of-the-art compliance recording technology with our world-class hosting and maintenance expertise. This powerful combination allows you to capture and store your communications in an easy-to-use platform that is fully managed by the best compliance experts in the industry.

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Safeguard Your Data With Stringent Security

Your security is our priority. Our information security policies are rigorously reviewed and updated to protect your access, data, and business continuity. Discover More.

Security

Security measures are our top priority. That’s why we are ISO 9001 and ISO 27001 certified and SOC 2 type II attested.

Authentication

To ensure that only authorized users have access to the platform and data, Luware Recording leverages the Azure Active Directory to provide strong multi-factor authentication and industry-standard authentication flows.

Reliability

Luware Recording maintains an impressive 99.99% uptime and employs rigorous measures to ensure uninterrupted business continuity.

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Intelligent Technology for Effective Compliance Recording

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Capture and Retrieve Conversations

Quickly find the conversation you’re looking for
Retain recordings for a legally required period of time
Automatically or manually highlight key points in interactions

Conversation Insights

Gain insight into sentiment and behavioral characteristics
Analyze conversations in 18 languages and dialects including common industry jargon
Export captured data to third-party business tools

Efficient Workflows

Configure approval requirements to streamline investigations
Set up approval workflows
Capture desktop activity and use it to trigger alerts or actions

Integrate Systems

Capture all communication channels in one platform
Connect to your preferred data or voice inventory
Connect to a wide range of storage archives

From Full-Time Challenge To Fully Managed Service

Experience hassle-free compliance recording with Luware’s fully-managed cloud-based service and gain peace of mind knowing that your recordings are in safe hands.

No High Upfront Costs

Luware Recording is offered on a subscription basis, which means there are no costly investments.

Up-to-date Software

We make sure the software is always up-to-date, so you don’t have to worry about maintenance.

Fast Remote Configurations

Our world-class compliance recording engineers can help you set up your systems to meet your unique needs.

Multi-tenant SaaS

Only available for Microsoft Teams
Hosted in Microsoft Azure cloud in Switzerland or the EU
Up to 1000 users

Private-tenant SaaS

Available for all cloud-accessible platforms
Can be hosted anywhere
Recommended for > 1000 users

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Talk to an expert today to learn how we can support your organization.

We can help you with:

Compliance recording for Microsoft Teams and other platforms such as Zoom and Trader Voice
Transcription and intelligent speech analytics to gain insights from conversational data

Reliable and Robust Cloud Compliance Recording and Analytics