DATE

26.03.2026

TIME

14:00 CET - 14:45 CET

Bolster the Customer Journey with Nimbus

A practical webinar on integrating tools, automating daily tasks, and keeping operations connected with Luware Nimbus.

When structure starts to matter

As Microsoft Teams becomes central to how teams collaborate and operate, day-to-day work naturally extends across more tools, workflows, and touchpoints. Keeping everything aligned and easy to manage requires more than just adding new systems.

Information sits across different platforms, routine tasks still demand manual attention, and maintaining a clear, end-to-end view becomes increasingly important as volume and expectations rise.

This is where structure, orchestration, and clarity start to matter—not as concepts, but as practical enablers of smoother execution and better operational control.


What to expect from this webinar

This webinar provides a practical look at how integrations and orchestration work together within Luware Nimbus. You’ll see how connecting systems, workflows, and communication channels helps reduce manual dependencies and create more consistent, manageable operations.

At the same time, the session clarifies the principles behind effective integrations, showing how Nimbus enables automation, supports end-to-end visibility, and helps reduce unnecessary effort while keeping operations under control.

Integrations that connect the dots

Well-designed integrations create continuity between tools, workflows, and interactions. They reduce manual handovers, minimize context switching, and help work move more smoothly across operations.

Structure that scales

As operations grow, complexity follows. The key is not to avoid scale, but to manage it with the right structure. With the right orchestration in place, teams can keep processes consistent and maintain oversight as requirements and volume increase.

Control that delivers

When workflows and interactions are connected, visibility improves. Teams gain a clearer view of what’s happening across operations, enabling more effective prioritization and confident responses—creating a stronger foundation for sustainable growth.

Agenda

Welcome and Speaker Introduction

Luware Nimbus: Key Benefits and Core Features

How to Bolster the Customer Journey with Nimbus

Questions and Answers

This content is relevant for those involved in shaping how operations run day-to-day—whether that means evaluating integrations, supporting execution, or bringing more structure and visibility to growing environments.

It offers a grounded perspective focused on reducing operational friction, improving oversight, and making more confident decisions as complexity increases.

Our speaker

Martina_Willig_blue_line_circle_white_BG

Martina Willig

Head of Presales

With a strong IT background and a deep understanding of Luware Nimbus, Martina provides expert guidance and tailored solutions that address real operational challenges.

Turn an insight into a practical advantage.

DATE

26.03.2026

TIME

14:00 CET - 14:45 CET