Stop by and experience what modern customer service looks like today. Digital X in Munich brings together innovation, exchange, and regional connection! And this is exactly where we show how AI-powered service in Microsoft Teams creates real value.
Discover at our booth how Luware Nimbus enables you to intelligently automate requests, noticeably relieve your agents, and guide customers to solutions faster. Future-ready service can be this simple — we look forward to meeting you in person!
You’ll find us live at Digital X in Munich
Come by and see how our CX solutions work in real-world practice.
What to expect at our booth
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Expert insights: Meet our experts from Sales, Presales, and Product Management
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Live demos: Experience Luware Nimbus and our AI features, including the Virtual User and the Companion, in action
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A Swiss break: Enjoy great coffee, conversations and fine specialties from Switzerland
Our on-site masterclass
Christopher Zier
Account ExecutiveA highlight for your agenda
How does AI measurably increase customer service efficiency? In his masterclass, Christopher Zier demonstrates how the intelligent use of AI in a Microsoft Teams environment can achieve a 22% higher First Contact Resolution (FCR) — practical, easy to understand, and directly applicable to your service operations.
Meet our team on site
Marcel Gaufroid
Head of Sales Western Europe
Friné Oudeman
Head of Marketing
Christopher Zier
Account Executive
Markus Weisbrod
Head of Product Management
