News

Customer success stories, events, updates on Luware, our products and releases as well as trends in customer service.

The Call & Contact Centre Expo brings together thousands of contact center professionals under one roof – the ExCel London. Visit Luware at our cozy booth, drink handmade coffee, get a live demo and discuss how to make customer interactions easy and convenient for every employee in your company.

SERAFE AG took over from Billag for the collection of radio and television fees for Swiss households as of January 2019. In autumn 2018, ...

Three days with the latest developments and innovative solutions for customer interactions – that’s the CCW. Book your personal appointment at our cozy booth ...

We wish you peaceful holidays and jolly recharging of your superpowers to start into a successful 2020.

We are proud to announce our youngest product: the Attendant Console for Microsoft Teams. With this new cloud solution, receptionist and operators can take ...

Learning from customer interactions to make the next ones even better – this is the motto of CCW 2020. One day earlier than in ...

What are the main compliance challenges organizations face? At the panel discussion of Verint’s customer conference ‘Engage’ in London on November 28, 2019, experts ...