Cross-border customer service with Microsoft Teams at Synamedia

What used to be isolated contact centers on different continents becomes a service organization where employees help each other out to serve customers optimally. With Luware Stratus Team, the entertainment expert Synamedia found a solution to use Microsoft Teams for customer service. Therewith, employees can use Microsoft Teams internally as well as for customer calls across country and regional borders.

We are excited to have Synamedia as our latest customer using Stratus Team with Microsoft Teams to serve customers worldwide!

Read the full success story of Synamedia