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Luware Partner Community:
Verint

Luware Recording combines Verint’s quality monitoring software and compliance solutions with Luware’s software as a service expertise to deliver a fully managed Call Recording as a Service solution.

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Luware, a proud
Verint Partner

Luware Recording combines Verint’s quality monitoring software and compliance solutions with Luware’s software as a service expertise to deliver a fully managed Call Recording as a Service solution.

Enhance your organization’s compliance and quality assurance with premium Call Recording as a Service powered by our strategic partnership with Verint.

Verint Partner Since 2013

100% Certified Verint Professionals

3 x Verint Financial Compliance Partner of the Year

Ignite Innovation

Unlock Customer Engagement and Power Transformation with Verint
Trusted by more than 800 financial services organizations worldwide, Verint is the preferred choice of Tier 1 banks and investment firms. Verint’s quality monitoring and compliance solutions enable organizations to fully leverage the latest unified communications, collaboration, trader voice, mobile and IP telephony solutions.

Leveraging the latest advances in technology and AI, Verint elevates businesses by enabling an unparalleled understanding of their customers, employees and partners. Its robust solutions enable organizations to monitor and analyze 100% of their interactions across multiple platforms, not only ensuring regulatory compliance, but also increasing customer engagement.

Double the Expertise, Double the Impact

Unleash Unmatched Benefits Through Our Verint Partnership
Luware Recording combines Verint’s quality monitoring software and compliance solutions with our SaaS expertise to deliver a fully managed Call Recording as a Service solution that helps organizations easily maintain quality and compliance.  Improve customer service standards and avoid costly fines with Luware Recording.

  • Capture, store, and analyze all your conversations across all your platforms – from Microsoft Teams to Trader Voice.
  • Save money and time by outsourcing maintenance to compliance engineering experts so you can focus on growing your business.
  • Scale the solution as your business grows and always ensure that all your bases are covered.
  • Verint offers a well-respected, state-of-the-art, Microsoft-certified solution that can capture, archive, analyze, and retrieve interactions across multiple communication modes, including Teams voice calls, meetings, and collaboration streams. For organizations that don't have the internal resources to manage this solution, Luware offers an alternative. We can host and manage the solution on behalf of organizations and add value through our world-class compliance recording engineers who ensure that companies can operate with the confidence that they are meeting all regulatory requirements.
    Alexander Grafetsberger, VP of Luware Recording
  • The value that our partners add at every stage of the customer journey plays a pivotal role in our business success.
    Mike Pryke-Smith, Vice President, Partner and Alliances EMEA at Verint
  • We massively profited from Luware’s close relationships with Verint and Microsoft as this helped us to tackle feature requests quickly.
    Christoph Ruys, Product Owner at KBC
  • Verint’s partnership with Luware is one of our oldest relationships in the financial compliance sector. They are quite unique in that they are a distributor, reseller, implementation partner, hosting partner and technology partner, all at the same time,” says Verint’s John Bourne, senior vice president, global channels and alliances. “Over the years, Luware has gained in-depth and invaluable knowledge of Verint compliance solutions resulting in exceptional service and support as well as high value for our customers.
    John Bourne - Senior Vice President for Global Channels and Alliances

Get the Most Out of Your Verint Experience With a Fully Managed Service

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Reliable and Robust Cloud Compliance Recording and Analytics

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