Expert Insights, News, and Stories From the Field
Luware Nimbus
Luware Recording
Release Notes
Customers
12.12.2024
Luware Nimbus
Microsoft Teams
Retirement of Voice-Enabled Channels
Microsoft is retiring Teams phone voice-enabled channels coming June 2025. This guide explains why, explores the impact, and offers practical steps and alternative solutions to ensure a smooth transition for your business.
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24.06.2024
Luware Nimbus
Contact Center
Cloud Technologie
Protect Your Customer Data With a Secure SaaS Contact Center Solution
Discover how secure SaaS contact center solutions protect sensitive customer data while enhancing customer experience. Learn the key features to look for.
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21.03.2024
Events
On-Demand Webinar: Keeping your data safe when you move to a SaaS Contact Center
Learn how to securely leverage the cloud for your customer interactions by partnering with a trusted provider.
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25.09.2023
Guter Service
Best Practice
From Cold Calls to Warm Connections: The Untapped Potential of Outbound Calls
Outbound calls are a secret weapon in customer service that can increase call availability, generate leads, and improve customer retention rates.
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