Expert Insights, News, and Stories From the Field
Luware Appoints Serge Gansner as New CEO
The Board of Directors has appointed Serge Gansner as the new CEO of Luware, effective immediately. He has been leading the company on an interim basis sin
Luware Announces Leadership Change
Serge Gansner will manage Luware's operations as interim CEO until a permanent successor to Philipp Beck is found.
Skype for Business End-of-Life & Migration to Microsoft Teams
Find out how to transition from Skype for Business to Teams, what Teams can and cannot do, how to overcome its limitations, and how to leverage Teams Phone.
Codes and tags for comprehensive insights into your contact center
Keep your call records organized with codes and tags to gain meaningful insights into your contact center.
Power Automate – the central hub for low-code integrations and automation
Power Automate is Microsoft’s low-code automation and integration platform.
5 Tips to Set Up Call Queues and Group Calls in Teams
5 Tips to set up call queues and group calls in Microsoft Teams.
How to migrate from your PBX to Microsoft Teams
Working from anywhere in the contact center is often difficult. It is time to replace the PBX with a flexible solution. These are the 3 steps to success.
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