Learn With Luware

This white paper explores the capabilities of Luware Nimbus' Email Distribution feature, enabling administrators to seamlessly route emails from Exchange Online directly to users.

Understand how Luware Nimbus uses the Microsoft Teams presence status in addition to an agent’s skill profile to determine whether an agent can join a call.

Learn how to connect Teams to the public telephone network and leverage third-party applications to extend the software’s functionality and manage all enterprise interactions and customer touchpoints on the platform.

In this whitepaper, we shed light on the various integration approaches (Connect, Extend, and Power) and how they benefit customers.

A step-by-step guide to unlock speech recognition for Luware Nimbus. Empower your contact center with AI-powered speech capabilities.

Power Automate vs. Azure Logic Apps: Which workflow automation tool is right for you? Discover key differences and choose the best fit for your business. Download our whitepaper now.

The Recording Information Security Whitepaper meticulously outlines the data privacy and security measures implemented by Luware AG to safeguard customer data.

Luware Nimbus is compatible with various Teams clients, including desktop, web, and mobile platforms.

A comprehensive cloud security strategy ensures that when you choose a Luware solution, your data is safe and secure. Learn more how to.