News

Customer success stories, events, updates on Luware, our products and releases as well as trends in customer service.

The autumn release of the contact center solution Luware LUCS improves productivity of agents and contact center managers, enhances dashboards and streamlines reporting. Furthermore, new technical features improve automation and integration into your IT infrastructure.

Effective September 2019, the Swiss mimacom-Flowable Group acquires a majority stake in Luware Holding AG, the pioneer for innovative customer service solutions headquartered in Zurich. This makes ...

The latest release of TeamManager gives more freedom to your team administrators. Opening hours can now be administered directly in the web interface of ...

Discussing challenges and opportunities in customer service and networking with the peers – this is the aim of our Meet & Greets. Paired with ...

CREALOGIX replaced Skype for Business with Microsoft Teams to optimize customer interaction and create a more secure way of communication overall. With Stratus Team ...

Our Stratus product team has been working hard in the last couple of months to provide you with advanced call routing solutions that make ...

At the Microsoft Airlift conference last week, selected Microsoft employees, Most Valuable Professionals (MVP) and Microsoft partners discussed the further development of Microsoft products ...