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Enhance Compliance and Conduct Risk with Intelligent Conversation Recording

Empower your organization to proactively conduct risk and ensure compliance. Luware Recording gives you the tools you need to connect the dots in your data and detect misconduct before it becomes a serious incident.

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Safeguard Your Organization from Non-Compliance and Misconduct

 

Effectively detect misconduct by connecting the dots across your organization's activities with Luware Recording.  Capture and store conversations from all your communication channels - from Microsoft Teams to Trader Voice - and use intelligent voice solutions to monitor and detect changes in behavior, and risk profiles. By empowering your risk management team with this data, you can go beyond detecting past misconduct and proactively prevent conduct risk.

Capture, Store, and Analyze Conversations

Keep a comprehensive record of all your conversations in one easy-to-use platform.

Identify Conduct Risk Patterns

Proactively detect misconduct in conversations by monitoring specific keywords, tracking sentiment, and training AI bots.

Ensure Compliance

Connect the dots between compliance and conduct risk and use deep data to improve your risk management.

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Detect Misconduct With These Features

Keyword Tracking

  • Identify and monitor keywords associated with risky activity
  • Monitor conversations and transactions against keywords
  • Proactively identify potential instances of fraudulent behavior

Sentiment Analysis

  • Detect emotions such as frustration, happiness, or satisfaction
  • Identify suspicious or unusual behavior
  • Investigate inconsistencies to identify conduct risk

Topic Identification

  • Identify common topics in conversations
  • Automatically group transcripts by topics
  • Quickly find the moments when specific topics were discussed

How Highly Regulated Organizations Like Yours Are Using Luware Recording To Mitigate Conduct Risk

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Luware Recording earns customer satisfaction by combining expert compliance support, smooth onboarding, and tailored solutions for financial services firms

Post-Author: William Frankson
William Frankson Head of Compliance Engineering
Luware Recording Release Notes
Release 1.8.0: Smarter Compliance and Improved User Experience

Release 1.8.0: Smarter Compliance and Improved User Experience

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Post-Author: Joshua Wood
Joshua Wood Director of Technical Operations Compliance Engineering
Events Luware Recording 2025
Join us at the RegTech Summit London

Join us at the RegTech Summit London

Gain real-world insights from industry experts and stay ahead of fast-moving regulatory and technology trends. Secure your spot now!

Post-Author: Alexander Grafetsberger
Alexander Grafetsberger CBO Luware Recording

 

Connect the Dots With Cutting-Edge Compliance Recording Technology

Luware Recording leverages Verint’s cutting-edge compliance recording technology and harnesses the latest artificial intelligence innovations. This allows you to reduce your conduct risk with a secure, data-driven AI system meticulously trained on two decades of customer engagement data.

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Book a Demo

Talk to an expert today to learn how we can support your organization.

 

We can help you with:

  • Compliance recording for Microsoft Teams and other platforms such as Zoom and Trader Voice
  • Transcription and intelligent speech analytics to gain insights from conversational data