
How Luware Recording Achieves a 4.9 CSAT Score
Luware Recording earns customer satisfaction by combining expert compliance support, smooth onboarding, and tailored solutions for financial services firms
Empower your organization to proactively conduct risk and ensure compliance. Luware Recording gives you the tools you need to connect the dots in your data and detect misconduct before it becomes a serious incident.
Effectively detect misconduct by connecting the dots across your organization's activities with Luware Recording. Capture and store conversations from all your communication channels - from Microsoft Teams to Trader Voice - and use intelligent voice solutions to monitor and detect changes in behavior, and risk profiles. By empowering your risk management team with this data, you can go beyond detecting past misconduct and proactively prevent conduct risk.
Keep a comprehensive record of all your conversations in one easy-to-use platform.
Proactively detect misconduct in conversations by monitoring specific keywords, tracking sentiment, and training AI bots.
Connect the dots between compliance and conduct risk and use deep data to improve your risk management.
Luware Recording earns customer satisfaction by combining expert compliance support, smooth onboarding, and tailored solutions for financial services firms
Discover Luware Recording’s new functionalities supporting financial services organizations in boosting security and streamlining workflows.
Luware Recording leverages Verint’s cutting-edge compliance recording technology and harnesses the latest artificial intelligence innovations. This allows you to reduce your conduct risk with a secure, data-driven AI system meticulously trained on two decades of customer engagement data.
Talk to an expert today to learn how we can support your organization.