Expert Insights, News, and Stories From the Field

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Luware Nimbus
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Solutions
20.09.2024
Advanced Routing Best Practice Enterprise Routing

Call routing and distribution with Microsoft Teams

Automatic Call Distributors are the heart of contact centers and allow organizations to manage high call volumes through an optimal utilization of resources.

14.03.2024
Luware Nimbus Guter Service Attendant Console Solutions

Support Receptionists with an Attendant Console for Microsoft Teams

Why it's critical to equip receptionists with an attendant console to make a great first impression.

29.02.2024
Automatisierung & KI

A Deep Dive into the Dynamic Contact Center Landscape with Philipp Beck

In this conversation, Tom Arbuthnot and Philipp Beck provide insight into the evolving contact center industry.

17.11.2023
Automatisierung & KI Digitale Transformation Future of Work

Insights Into the State of AI From Web Summit 2023

Web Summit brought together 70,236 tech enthusiasts to showcase the power of technology and AI in every aspect of life.

23.02.2023
Automatisierung & KI Digitale Transformation Future of Work

AI We There Yet?

How mature is AI technology, and what impact will it have on the future of work in the contact center industry?

29.03.2022
Automatisierung & KI Digitale Transformation

AI in business: Why AI and humans are collaborators, not competitors

Discover why automation and AI will enhance rather than replace humans and how these technologies can positively impact the nature of work.

29.11.2021
Luware Nimbus Luware Unternehmensnachrichten

Luware Wins Technology Product Awards 2021

The Computing Technology Product Awards recognize the most innovative and successful products and vendors of the UK’s technology industry. “Naturally many

14.06.2021
Cloud Technologie

What exactly are Microservices?

In a microservice architecture, the functionality is divided into loosely coupled autonomous subsystems, where each subsystem is assigned a certain business functionality.

9.06.2021
Cloud Technologie

What exactly is cloud-native?

Cloud-native describes an application that is intentionally designed for a cloud environment as well as the characteristics of such applications.

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