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Contact Center and Conversation Recording as a Service

 

Flexible scalable solutions to integrate with your existing technology stack.

Omnichannel Contact Center for Microsoft Teams

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Compliance & Quality Recording

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How You Benefit From Luware

Increase Flexibility: Our solutions are cloud-based services that update automatically. You don’t require any infrastructure.

Simplify IT: Our Solutions integrate easily with your existing technology stack within hours.

Seamlessly Integrated: Our products connect quickly and easily with your CRM, ERP and ticket systems, so you can use your existing data and systems efficiently. 

4x

Verint Compliance Partner of the Year
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SOC 2 Type II

Certified

1,000+

Luware Nimbus Customers

30,000+

Luware Recording Users

Microsoft Certified Partner


Luware Nimbus was specifically built for Microsoft Teams and adds the contact center and intelligent task routing functionalities you need, to effectifely manage customer inquieries in MS Teams.

Luware Recording extends the offering with a fully managed cloud recording solution and is the only partner with M365 certification and SOC 2 Type II accreditation.

 

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Talk to an Expert

Luware provides customer service solutions that connect the dots in your application landscape and unify your operations in the familiar environment of Microsoft Teams. Talk to an expert today to learn how we can support your organization.

We can help you with:

  • Extending Microsoft Teams with intelligent call- and task-routing
  • Transforming Microsoft Teams into a contact center
  • Enhancing Microsoft Teams with an Attendant Console
  • Compliance recording for Microsoft Teams and other platforms such as Zoom and Trader Voice
  • Transcription and intelligent speech analytics to gain insights from conversational data