Luware LURec
Verint Verba Compliance Suite

Easily meet compliance requirements for recording

The Verint Verba Compliance Suite helps optimize communication recording, analysis and control. It offers comprehensive features for recording conversations. Proactive policies for storing, analyzing, and archiving internal and external communications can be created. The suite is available for Microsoft Skype for Business and Microsoft Teams (Q1 2020) and other Unified Communications and Collaboration platforms such as Cisco Jabber, Avaya Aura etc. It does not matter which device (desktop, tablet or mobile device) is used. The proven application ensures compliance with legal and regulatory compliance requirements of the respective industry and countries and enables compliance-fulfilling quality management.

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Verint Verba Compliance Suite features

Legal requirements and regulations such as MIFIDII, HIPAA, Dodd-Frank oblige companies to record and archive all communications. Verba provides the necessary tools to centrally store and, if necessary, optimize all communication channels (chat, audio, video, desktop sharing, application sharing, whiteboard apps and data transfer).

This simplifies the implementation of communication and content policies and ensures the integrity of data. It also ensures that the storage requirements can be met.

Extensive quality management capabilities allow the quality control of communications to be automated to meet PCI DSS standards.

Compliance Recording

Verint Verba offers proactive compliance features for Unified Communication. This includes blocking conversations, filtering content, disclaimers and presence control.

Scalability

Verint Verba is highly scalable and can be used by organizations of all sizes.

Advanced analytics

Phonetic search and transcription of the language distinguishes Verint Verba. Further strengths are the full-text search, the transcription of chats as well as the reporting and the therewith related dashboards.

Audio quality control

Verint Verba has audio quality controls such as reconciliation with call details, legal hold, incident handling, compliance workflows, announcements and more.

and much more...

Alex

With the Verint Verba Compliance platform, you can depend on the most reliable recording solution for Microsoft Unified Communications.

Alexander Grafetsberger, Product Manager Verint Verba Compliance Suite
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