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Attendant Console for Microsoft Teams

Turn every call into a positive experience — support your team with an attendant console for effortless call management.

The Luware attendant console allows you to instantly identify callers, check colleague availability, and to transfer them to the right person with just one click.

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Benefits of using an Attendant Console

Take control of incoming calls and elevate the customer experience.

Empower receptionists

There are times when a personal touch is important to make your customers feel valued. That’s where receptionists and front-line callers play a critical role in setting the tone for your business. By empowering them with essential tools like one-click transfers and quick contact lookups, you can ensure that every interaction is efficient and professional.

Streamline operations

Switching between multiple applications is inefficient and ultimately results in fragmented information and a poor customer experience. That’s why the Luware Nimbus Attendant Console is fully integrated with the Teams platform, giving your receptionists access to a single source of truth in a unified and convenient platform.

Elevate the customer experiences

First impressions matter. By integrating a CRM or phone book, you can give receptionists the contextual information they need to deliver highly personalized and exceptional customer experiences that keep customers coming back.

Explore the Attendant Console Functionality

Powerful Contact Search

Easy Transfer Options

Context Information

Still unsure if an Attendant Console is your solution?

Our experts can assess your needs and recommend the best call management solution for you.

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