Your operators and receptionists are often the first point of contact for customers. To efficiently and professionally transfer callers they need the right tools. Our cloud-based attendant console is seamlessly integrated into Microsoft Teams and together with Stratus Agent or Stratus Team adds routing and queueing, reporting, easy administration of users and opening hours. End user features such as one-click call transfers, a consolidated call queue, easy visibility of colleagues’ presence status and calendar lookup make call distribution simple, fast and efficient.
