Luware Customer Success Stories
Don't just take our word for it. Listen to what our customers have to say.
Explore real-world success stories and testimonials to see how companies like yours are using our solutions to improve business communications and customer service.
Kent County Council Achieves 44% Improvement in Call Answering with Luware Nimbus
95% call answer rate and 30 sec average queue time? Kent County Council achieved this. Learn how they improved call answering rates by 44% with Luware Nimbus.
Transforming Business Communication with Century Communities
Construction communication challenges? Learn how Century Communities boosted collaboration & efficiency with MS Teams + Luware Nimbus.
Generali Switzerland Standardizes Customer Service With a Comprehensive Telephony Solution
Generali Switzerland enhances customer service with Luware Nimbus, centralizing and optimizing call routing for seamless operations and efficient support across all locations.
KBC: A Long-term Relationship Built on Trust and Openness
To adhere to financial regulations such as MiFID, KBC records over a million calls per month with Luware Recording.
Sensirion Optimizes Its Reception With the Luware Nimbus Attendant Console
Sensirion needed a modern telephony solution that integrates with Microsoft Teams and could connect all of its locations.
SolutionsPT Elevates Customer Experience
With the move to a hybrid workforce, SolutionsPT was faced with the limitations of its existing on-premises PBX.
How Credaris Delivers Personalized Customer Service
Credaris uses Luware Nimbus to quickly and efficiently connect customers with the right agent.
B&R Bouwgroep: The Fast-growing Construction Company Relies on Modern Telecommunications Solutions
Communicating with customers as quickly and as well as possible is essential for the fast-frowing belgian construction company.
Bank Avera: Cloud Pioneer in the Regulated Swiss Financial Industry
When it comes to the implementation of a clear cloud strategy, Bank Avera is a trendsetter.
Swiss Re Relies on Fully-managed Cloud Compliance Recording
Swiss Re relies on Luware's fully managed cloud compliance recording solution.
How a New Mental Health Service Line Saved an NHS Trust £4.7 Million
For positive health outcomes, it is important that patients can connect to the right employee and get help quickly.
The South Dublin County Council gains flexibility through innovation
The Council digitalized its telephony system to offer a more flexible way of working for its employees.
Connecting telephony systems at the NPTC Group
Connecting the telephony systems of one of the largest education providers in Wales – NPTC Group of Colleges.
Emmi Uses Luware Nimbus to Link Together Business Units
To connect its various business units with the public, Emmi relies on Microsoft Teams and Luware Nimbus.
NetCologne IT Services uses Luware Nimbus to gain insights into customer behavior
NetCologne IT Services trusts Luware to manage its two service numbers, an IT hotline as well as an Education Services hotline with Luware Nimbus.
Degussa Bank Creates Digital Proximity
In order to personally engage with customers online, Degussa Bank developed a Digital Bank Shop with the help of Luware.