Zurich, Switzerland and London, UK—6 June 2025—Luware Recording has been named recipient of the Verint Technical Excellence in Financial Compliance Award at the Verint Partner Summit in Málaga.
The award recognizes Luware's contribution to the development and delivery of compliance recording technology for the financial services sector. Luware Recording supports banks and financial services organizations in capturing, retaining, and supervising communications to meet regulatory and recordkeeping requirements across multiple jurisdictions.
The recognition reflects the continued focus on delivering a reliable and scalable cloud-based compliance recording platform designed for regulated environments.
Financial institutions face increasingly complex requirements for communication capture, retention, surveillance, and governance. Luware Recording is designed to support these needs through:
A cloud-native architecture built for scalability, availability, and security
Support for regulatory obligations, including MiFID II, Dodd-Frank, MAR, and DORA
Integrated recording, archiving, and analytics capabilities within a single platform
Enterprise-grade service delivery and operational support
Structured implementation and onboarding for regulated organizations
This marks the fifth Verint award received by Luware and represents another milestone in the company's ongoing collaboration with financial institutions seeking to modernize compliance recording and oversight processes in cloud-based environments.
Luware is a leading SaaS provider of digital communication technology, specializing in innovative solutions for Microsoft Teams and beyond. With headquarters in Zurich and operations across Europe and North America, the company provides cloud-based contact center and compliance recording solutions.
Luware offers two key solutions for modern communication. Luware Nimbus, the contact center software for Microsoft Teams, enables efficient processing of customer requests through intelligent task routing, workflow management, and detailed analyses. In addition, Luware Recording offers a fully managed cloud recording solution for multiple platforms, which helps companies to ensure compliance with legal regulations while using modern communication technologies.
These solutions integrate seamlessly with existing IT infrastructures, offering customers numerous advantages, including reduced training times, lower IT costs, and hardware savings.