Zurich, Switzerland and London, UK—16 May 2022—Luware has been named Compliance Partner of the Year by Verint at the Verint Partner Summit, recognizing the company's contribution to delivering financial compliance solutions across the EMEA region. The annual event brought together Verint partners from Europe, the Middle East, and Africa to discuss developments in communications compliance, recording technologies, and regulatory requirements.
Luware has partnered with Verint since 2013, supporting organizations with compliance recording, managed hosting, implementation, and ongoing operational support. When Verint introduced Financial Compliance Recording for Microsoft Teams in 2020, Luware was among the first partners to support customer adoption of the SaaS-based solution. Since then, the company has continued to expand its managed compliance recording services for regulated organizations.
Alexander Grafetsberger, Chief Business Officer for Recording at Luware, said, "Receiving the Financial Compliance Partner of the Year Award was a wonderful ending to two very productive days. I am extremely proud that Luware received this award as it is a clear sign that the hard work and dedication of our Luwarians, as well as the excellent and long-standing collaboration with Verint, is paying off."
Reflecting on the award, Mike Pryke-Smith, Vice President, Partner and Alliances EMEA at Verint, said, "The value that our partners add at every stage of the customer journey plays a pivotal role in our business success, and we are delighted to congratulate this year's winners on their achievements."
Luware is a leading SaaS provider of digital communication technology, specializing in innovative solutions for Microsoft Teams and beyond. With headquarters in Zurich and operations across Europe and North America, the company provides cloud-based contact center and compliance recording solutions.
Luware offers two key solutions for modern communication. Luware Nimbus, the contact center software for Microsoft Teams, enables efficient processing of customer requests through intelligent task routing, workflow management, and detailed analyses. In addition, Luware Recording offers a fully managed cloud recording solution for multiple platforms, which helps companies to ensure compliance with legal regulations while using modern communication technologies.
These solutions integrate seamlessly with existing IT infrastructures, offering customers numerous advantages, including reduced training times, lower IT costs, and hardware savings.