Introducing AI Bots for Financial Services Compliance

Detect conduct risk, automate role-specific summaries, and enrich CRM data—directly inside your existing compliance platform

We’re proud to introduce a new era of financial compliance automation with AI bot functionality embedded directly into Luware Recording. Powered by Verint’s industry-leading Financial Compliance AI, this enhancement transforms simple recordings into proactive intelligence—enabling faster decisions, lower compliance costs, and more robust risk mitigation. 

This is compliance technology designed for financial institutions, not retrofitted from generic AI solutions. Whether you're a compliance lead or operational executive, the outcome is the same: better insight, less effort, and greater control.  

Experience it yourself by getting one of the limited free trial spots we’re offering at the end of this article. 

Measurable impact: What financial businesses gain from AI bot automation 

The new AI bot capabilities deliver structured, contextual intelligence from every recorded interaction, automatically and at scale. They don’t just enhance workflows—they enable a fundamentally smarter approach to compliance and productivity in financial services, making your compliance operations leaner, faster, and more strategic. 

For your organization, this means: 

• Eliminating the majority of review time spent listening to recordings or parsing transcripts, allowing you to focus on flagged conversations 
• Increasing risk-event follow-up, using contextualized alerting 
• Automating meeting summarization and action tracking, eliminating note-taking entirely 
• Improving CRM data completeness, enhancing both audit accuracy and client experience 

Financial-grade AI you can trust: secure, auditable, API-ready 

Luware Recording’s AI bot functionality is built in partnership with Verint, whose technology is trusted by Tier 1 banks and global regulators. It delivers secure, ethical AI purpose-built for the regulatory demands of financial services. 

Benefits include: 

• Fully auditable, secure, ethical, responsible, and explainable AI 

• Deployment flexibility for use in cloud, on-premises, or hybrid environments 

• Open APIs for seamless integration with your compliance, CRM, or analytics stack 

• No in-house data science teams required 

• Market-leading accuracy
   

Curious? Let’s have a closer look at the new bots. 

Detect conduct risk with contextual AI: fewer false positives, faster review 

Legacy compliance solutions rely on keyword spotting, inadvertently generating excessive false positives. Conduct Risk Insights uses explainable AI to detect contextual conduct risk, enabling it to understand the nuance, not just the language. 

Key capabilities include: 

• Automatic flagging of potential risks, beyond static rule sets 

• Categorized risk markers such as insider trading, regulatory breach, policy deviation
  • Complemented with context
  • Time-stamped to streamline investigation workflows
     

What this means for your organization: 

• False positive rates reduced by up to 500%, enabling analysts to focus on the real risk events 

• Avoid fines up to several hundred million euros and protect your business from legal or reputational damage 

An AI to automate meeting notes and follow-ups 

Manual meeting notes are prone to inconsistency and missed actions. Notes & Actions Insights ensures that every meeting (recorded or attended in person) is converted into an accurate, structured summary with actionable next steps assigned by role. 

This includes: 

• Automatic assignment of action items to owners 
• Topic-based chapters in chronological order to ease review and sharing 

What your business gains: 

• Free up to 20% of employee capacity by eliminating manual note-taking and task creation, enabling annual savings of up to € 8,9 million 

• With increased call-handling capacity, firms can unlock up to € 2,000 in additional revenue per call 

• Improved customer experience with fewer errors and enriched CRM systems
   

Get persona-based AI summaries tailored for compliance, sales, and ops 

While transcripts can help today’s professionals with their daily work, the real gamechangers are succinct, role-specific summaries that drive decisions. Activity Summary Insights uses advanced large language model (LLM) technology to deliver insights from voice conversations tailored to each user’s responsibilities: 

• Compliance teams: automated review and risk summaries across calls  

• Relationship managers: engagement and client history overviews to improve customer satisfaction and enrich CRM systems 

• Operations: process summaries for documentation and audit to enrich surveillance systems 
  
  

What this means in terms of efficiency: 

• Faster review process with fewer errors and improved decision making 

• Cut costs by up to € 4,45 million per year with automatic summarization 

• Increase employee capacity by 10% by eliminating time spent taking notes 

• Boost your revenue by up to € 240,000 per full-time employee thanks to additional call capacity 
  
  

Turn every call into insight: Activate AI in your compliance stack 

Our powerful new AI bots will be officially available in September. We invite anyone interested to take this chance to pre-register now for a 30-day free trial by filling out the form below.  

Due to limited spot availability, trials will be given out on a first-come, first-served basis, so secure your place today to be among the first to transform your compliance recording with built-in AI intelligence.