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Luware Recording: Recertified for Microsoft Teams Capture Improvements

Written by Joshua Wood | 11.02.2025, 10:45:00

Zurich, Switzerland and London, UK—11.02.25—As Microsoft Teams continues to evolve, compliance recording solutions must remain aligned with Microsoft's latest technical, security, and interoperability requirements. Luware Recording, Luware's cloud-based compliance recording platform, has successfully completed recertification against Microsoft's updated compliance recording framework, ensuring continued compatibility with the latest Microsoft Teams SDKs.

Maintaining alignment with Microsoft's evolving platform

Microsoft regularly updates its development framework to improve scalability, performance, and security across Teams environments. Compliance recording vendors must validate their solutions against these changes to maintain certified status and ensure reliable operation within the Microsoft ecosystem.

The latest SDK updates introduce enhancements designed to improve the efficiency of compliance recording in group calls and meetings, including:

  • Teams Bot Grouping, which enables a shared compliance recording bot model to support scalability.

  • Teams Delta Roster Updates, which reduce the volume of participant roster updates processed during calls and meetings, improving performance.

By maintaining alignment with these updates, compliance recording solutions can continue to operate efficiently as organizations expand their use of Microsoft Teams.

Ensuring reliability for regulated organizations

For organizations operating in regulated environments, certified compliance recording solutions play an important role in maintaining communications oversight and meeting recordkeeping requirements.

Microsoft's certification process requires vendors to validate their solutions against a series of technical and operational test scenarios, helping to ensure ongoing compatibility, security, and performance. Successful recertification demonstrates that a solution continues to meet Microsoft's requirements for compliance recording within Teams.

Supporting long-term compliance recording strategies

As communications technologies continue to evolve, maintaining compatibility with platform updates is essential for organizations that rely on compliance recording. Through ongoing investment in certification, interoperability, and platform support, Luware Recording enables customers to continue recording and managing Microsoft Teams communications within a secure and supported environment.

About Luware

Luware is a leading SaaS provider of digital communication technology, specializing in innovative solutions for Microsoft Teams and beyond. With headquarters in Zurich and operations across Europe and North America, the company provides cloud-based contact center and compliance recording solutions.

Luware offers two key solutions for modern communication. Luware Nimbus, the contact center software for Microsoft Teams, enables efficient processing of customer requests through intelligent task routing, workflow management, and detailed analyses. In addition, Luware Recording offers a fully managed cloud recording solution for multiple platforms, which helps companies to ensure compliance with legal regulations while using modern communication technologies.

These solutions integrate seamlessly with existing IT infrastructures, offering customers numerous advantages, including reduced training times, lower IT costs, and hardware savings.