News

Customer success stories, events, updates on Luware, our products and releases as well as trends in customer service.

Celebrate with us at the ‘Don’t hate… FEDERATE Party’ by Comms vNext at the Microsoft Ignite. Luware can put a limited number of people on the guest list – first come, first served.  

Today, Generali employees are more mobile and can therefore optimally serve customers. For the implementation of a digital workplace, the Swiss insurance company, together ...

With Skype for Business Online retiring in 2021 and Skype for Business (on-premise) end of life in 2025, Microsoft is replacing both versions with ...

The autumn release of the contact center solution Luware LUCS improves productivity of agents and contact center managers, enhances dashboards and streamlines reporting. Furthermore, ...

Effective September 2019, the Swiss mimacom-Flowable Group acquires a majority stake in Luware Holding AG, the pioneer for innovative customer service solutions headquartered in Zurich. This makes ...

The latest release of TeamManager gives more freedom to your team administrators. Opening hours can now be administered directly in the web interface of ...

Discussing challenges and opportunities in customer service and networking with the peers – this is the aim of our Meet & Greets. Paired with ...