News

Customer success stories, events, updates on Luware, our products and releases as well as trends in customer service.

Luware’s technology partner Verint unveiled its recording solution for Microsoft Teams. Verint Financial Compliance captures, stores, analyzes and retrieves data on the communication platform to ensure fulfillment of compliance rules in regulated environments.

On November 4, 2019, Microsoft opens the doors to its annual conference ‘Ignite’ for developers and IT professionals. Luware CEO, Philipp Beck, will be ...

Our Luwarians in London are getting ready for our Meet & Greet and office warming party. Register now and celebrate with us on November ...

Celebrate with us at the ‘Don’t hate... FEDERATE Party’ by Comms vNext at the Microsoft Ignite. Luware can put a limited number of people on the guest list – ...

Today, Generali employees are more mobile and can therefore optimally serve customers. For the implementation of a digital workplace, the Swiss insurance company, together ...

With Skype for Business Online retiring in 2021 and Skype for Business (on-premise) end of life in 2025, Microsoft is replacing both versions with ...

The autumn release of the contact center solution Luware LUCS improves productivity of agents and contact center managers, enhances dashboards and streamlines reporting. Furthermore, ...