News

Customer success stories, events, updates on Luware, our products and releases as well as trends in customer service.

Last week, customers and partners were invited to our first Luware Meet & Greet in London. In our new office, they gathered to get hot information about Luware’s customer service vision, our current solutions, firsthand news from Ignite and the journey to transform customer interactions. The cozy Luware office in the historic building of Wapping Warf was the perfect environment for networking and the party to wrap up a successful event. 

At Microsoft Ignite, Andrew Bybee from Microsoft presented the latest developments for contact center integrations for Microsoft Teams. Partner solutions can connect, extend or ...

What used to be isolated contact centers on different continents becomes a service organization where employees help each other out to serve customers optimally. ...

Luware’s technology partner Verint unveiled its recording solution for Microsoft Teams. Verint Financial Compliance captures, stores, analyzes and retrieves data on the communication platform ...

On November 4, 2019, Microsoft opens the doors to its annual conference ‘Ignite’ for developers and IT professionals. Luware CEO, Philipp Beck, will be ...

Our Luwarians in London are getting ready for our Meet & Greet and office warming party. Register now and celebrate with us on November ...

Celebrate with us at the ‘Don’t hate... FEDERATE Party’ by Comms vNext at the Microsoft Ignite. Luware can put a limited number of people on the guest list – ...