Find Your Perfect Match: A Contact Center Made for You.
Dear Legacy Contact Center, We've Grown Apart. It's Not You, It's... Well, It's Everything.
For too long, your contact center has settled. But the world of customer service has blossomed, and you deserve a partner that truly understands your needs for agility, integration, and innovation. It's time to seek a deeper, more meaningful connection.
Recognizing the Red Flags in Your Current Contact Center Setup
Is your current contact center giving you relationship headaches? It's time to recognize the qualities you want to swipe left on for a truly harmonious partnership.
These weren't just minor disagreements; they were fundamental incompatibilities. It became clear that this relationship wasn't built for a thriving, modern future.
Falling for What's Next: Your Perfect Matches Await!
Moving on isn't easy, but it opens the door to something truly special. Luware Nimbus understands what you need in a partner, presenting you with top-tier matches designed for harmonious connections.
New Matches (5)
Teams Integration
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A Future-Proof Commitment
Move beyond legacy limitations with a solution built on the robust, secure, and continuously evolving Microsoft ecosystem – a relationship built to thrive.
Growth Together
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Grow Together: Scalability & Flexibility
Adapt quickly to changing demands without heavy infrastructure. Grow at your pace, finding a solution that always fits your evolving needs.
Clear Understanding
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Crystal-Clear Understanding
Gain real-time insights into every customer interaction, fostering deeper understanding and enabling smarter, more empathetic decisions.
Future- Proof
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A Future-Proof Commitment
Move beyond legacy limitations with a solution built on the robust, secure, and continuously evolving Microsoft ecosystem – a relationship built to thrive.
Easy Transition
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Simplified Transition to True Love
Our experts are here to make your switch straightforward, minimizing disruption and maximizing the joy of your new contact center partnership.
Ready to explore these connections further? Tap on any match to see their full profile!
Meet Your Ideal Partner: Luware Nimbus for Microsoft Teams
You've identified the red flags. Now, discover the perfect match. Luware Nimbus isn't just another contact center platform; it's a future-proof, Microsoft-native solution designed to transform your relationships and elevate your customer service.
Here's how Luware redefines what a modern contact center partnership can be:
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Unified Love, One Teams-Native Heart
Say goodbye to disconnected dates. Luware Nimbus is built directly within Microsoft Teams, unifying all your communication and collaboration in a single, intuitive interface for a truly harmonious workflow.
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Spark Efficiency & Customer Joy
Experience dramatic improvements: up to 80% reduction in Average Handling Time (AHT) and a 22% increase in First Contact Resolution (FCR). Empower your agents to serve customers faster, leading to happier, more satisfied connections.
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Trust & Commitment, Proven Reliability
Trust a solution built on excellence. Luware is ISO/SOC II certified, a proud Microsoft Partner, and one of only seven solutions worldwide offering a contact center in the unified model. A partner you can always rely on.
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Accelerated Connection, 50% Faster Onboarding
No more awkward first dates. Our intuitive, Teams-native interface helps agents become productive 50% faster, getting your team connected and contributing in record time.
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Unconditional Support, Our Commitment to You
We're more than a solution; we're your dedicated partner. Benefit from a Personal Customer Success Manager, 100% positive onboarding CSAT, 97% positive support CSAT, and a rapid 27-minute average response time to tickets. We're always here for you.
Your Contact Center Relationship Status: Before & After Luware Nimbus
Us (A Perfect Match! 💘)
All-in-one experience right in Microsoft Teams.
Agents productive in half the time (50% faster onboarding).
Up to 80% AHT reduction & 22% FCR increase!
Scalable & future-proof with seamless Microsoft integration.
Personal CSM, 100% positive onboarding CSAT, 97% positive support CSAT, <27 min response time. ISO/SOC II certified.
Microsoft Partner & Unified Model leader.
Them (It's Complicated 💔)
Fragmented tools & siloed communication.
Steep learning curve, lengthy agent training.
Long handling times, missed first contacts.
Difficult to scale, rigid architecture, integration woes.
Don't just take our word for it. Our customers found their perfect contact center match and wanted to share the love. Swipe through their messages!
You've Outgrown Your Current Setup.
It's time to find a contact center that truly gets you. Luware isn't just an alternative; it's the beginning of a beautiful, efficient, and growth-filled partnership. We're here to make the switch simple – and the results visibly amazing.
It's a Match!
You've found Luware Nimbus, the solution made for your business.
