When customers have issues, they contact you via the web browser and instantly bring your experts on-site via video call so you can quickly resolve their issues.
Provide immediate, personal support to your customers, without complicated logistics or high transportation costs. With Luware Interact you can help your clients remotely and resolve their issues or claims when and where they occur.
When customers have issues, they contact you via the web browser and instantly bring your experts on-site via video call so you can quickly resolve their issues.
Customer data stays inside your Teams tenant. Microsoft’s stringent regulatory compliance frameworks apply.
Comprehensive context information gives employees the insights to optimally resolve issues quickly and efficiently.
Clients can quickly connect to the remote support through a call button on your website. Your expert gets a normal call in their Teams client. The client can now describe his claim, send an image or live-stream the issue via Video.
The advisor only uses Microsoft Teams as a communication tool. All interactions are safely stored in the advisors Teams client.
You have to see it to believe it. Schedule a live demo with one of our sales specialists.
