Your use case – our solution

With Luware Routing, your line of business can manage their call group themselves. Employees can work from anywhere and receive calls in Teams.

Our Routing solution enables Teams as your IT helpdesk solution: with voice, video and screenshare, ticket tool integration, call queueing and reporting.

Luware Routing delivers simplicity and speed-to-market with its IVRs and empowers business departments to make changes themselves, without the help of IT.

Luware Enterprise Routing integrates Teams telephony with Salesforce, Dynamics CRM, and other CRM tools, delivering employees a 360° customer view.

The Luware Attendant Console improves the quality of every interaction by empowering your receptions, attendants and frequent callers with the right tools.

Cloud-based recording solution to centrally capture, retain, analyze and retrieve communications in Microsoft Teams to highest compliance standards.