A Contact Center with Rock-Solid Technology

Future-proof your contact center with the most modern technology. Luware Nimbus is a state-of-the-art contact center solution that ensures optimal performance through its cloud-native and gives you the power of integration.

Easy Integrations

Neatly integrate Luware Nimbus into your IT landscape with simple low-code integrations or APIs.

Certified for Microsoft Teams

Luware Nimbus is a certified Extended Contact Center solution for Microsoft Teams.

Leverage Technology

Utilize Microsoft Cloud and AI technology to digitize and automate your business.

Schedule a Demo

See for yourself how nicely Luware Nimbus fits into your IT strategy and landscape.
We can’t wait to meet you!

 

Extended Contact Center

Luware Nimbus is an Extended contact center solution for Microsoft Teams. Users use Teams as their only client. The native Teams call handling ensures that the call and media stream stays in your Teams environment and that the Teams security and encryption standards apply.

  • Highest audio and video quality
  • Maximum scalability
  • Seamless user experience

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Leverage the Azure Ecosystem

Luware Nimbus doesn’t just run on Azure; it’s part of Azure. With Luware Nimbus, you can leverage powerful Microsoft tools for Cognitive Services like text-to-speech, the Bot Framework, Business Intelligence, Azure Communication Service, and Power Automate.

Integrate Third-party Apps

Connect your business tools with Luware Nimbus. Use the OData API to pull historic data or Power Automate for real-time, two-way integrations. Power Automate is Microsoft’s platform for low-code automation that lets you connect to Microsoft and third-party applications. With the Luware Nimbus Power Automate Connector, you can easily integrate third-party applications such as Salesforce, Dynamics, and Zendesk.

  • “It is great to have a product which integrates fully into our Microsoft 365 strategy and therefore uses the features in Azure natively.”
    Magnus Hafner, LucaNet
  • “Luware Nimbus, with its cloud-native architecture, offers the only right solution approach for our challenge.”
    Ralf Luchsinger, Bank Avera

Nimbus Product Booklet

For those that want a compact overview of our Teams Contact Center solution.

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