360° Customer View
Get the customer information you need to handle calls confidently.
Leverage customer data to provide more personalized customer experiences. Integrate your CRM with Luware Nimbus to empower agents with a 360° customer view that will let them wow your customers.
Get the customer information you need to handle calls confidently.
Access all your customer data through a single, secure platform – Microsoft Teams.
Use a comprehensive customer view to efficiently and competently support your customers.
With Luware Nimbus you can instantly see who is calling and get relevant context information.
You have to see it to believe it. Schedule a live demo with one of our sales specialists.
Empower employees with caller identification and important context information about the customers directly inside Teams – for both direct calls and service calls.
Improve your processes through powerful routing. Connect customers to the right agent or service based on attributes such as their location or ticket status.
Empower employees with caller identification and important context information about the customers directly inside Teams – for both direct calls and service calls.
CRM integration is just the start. Explore how you can further improve agent productivity by integrating your business tools.