Our 100% cloud-based contact center solution leverages the investment into Microsoft Teams and makes customer service part of the company-wide communication strategy. Thanks to the seamless integration, employees use Microsoft Teams as their one application for internal and customer communications alike. Context information, such as customer data, and easy access to experts within the company support them to handle calls professionally and efficiently. Custom workflows, skill-based routing, and real-time reporting add speed and adaptability to process optimization. We combine the powerful and extensive features of our software with a simple and intuitive user interface – to make customer interactions easy and convenient for every employee within the company.