Convenience Recording as a Service for Microsoft Teams

Do you want to improve your customer service? Record contact center calls in Microsoft Teams for quality management and training purposes. With our convenience recording solution, you get comprehensive insights into your calls. We offer a fully managed service where we take care of the infrastructure and maintenance so that you can focus on growing your business.

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Recordings are securely encrypted to industry standards.


Fast and easy onboarding and a fully managed service means you’re ready to go in no time.


Fully leverage Microsoft Teams as an experience hub for all interactions.

Features You Will Love

Replay Conversations

Record calls from all your Teams-enabled devices and replay them on an intuitive interface.

Easy Search

Use the powerful search function to quickly find the call you are looking for.

Organize Calls

Label and group your calls and add notes to keep a clear overview of your interactions.

Choose Your Hosting Model

Multi-tenant SaaS

Full service including management and hosting in the Azure cloud. Only available for Microsoft Teams.

Private-tenant SaaS

Fully managed service in the cloud or on-premise. Available for Microsoft Teams and other cloud accessible platforms.

Get in Touch

Tell us about your current convenience recording challenges.
We will help you find a solution that fits your needs.


Download Booklet

Need to convince your colleagues about Luware Recording?
Show them our product booklet.